Author Archives: Jim Loud

Management Observations

Management Observations: Challenges and Pitfalls

In previous articles we have addressed the importance of real-time management observations. Such observations help responsible managers understand actual job performance – rather than hoped for performance.  We have also described what these management observations should look like and offered … Read More

Management Observations

Getting the Most from Your Management Observations

In previous articles we have discussed what management observations should look like and why they are so important to safety.  This article will look more deeply at “how” these observations maximize their effectiveness. There are several steps an organization should … Read More

Management Observations

Look, Listen and Learn: The Path to Effective Management Observations

For some, the term “observation,” as typically used in safety, has a negative connotation.  It is often associated with checklists and a search for “bad behaviors” in need of correction.  Clumsily conducted worker-focused observations/inspections can easily appear patronizing and leave … Read More

Management Observations

How’s It Really Going: The Importance of Management Observations

How often after a significant incident does your management act surprised?  “We had no idea,” or “We have a really low TRIR rate; how could this have happened to us?”  Well, of course, surprises do happen.  But far too often … Read More

Corrective Actions

Are Your Corrective Actions Really Fixing Your Problems?

Many highly successful companies are actively looking for trouble and are pleased when they find it.  These companies know that you can’t improve if you don’t know what to improve.  They establish various work feedback loops, encourage their managers to … Read More

Get Control of Your Corrective Actions

Get Control of Your Corrective Actions

If you hope to limit repeat incidents, regulatory non-compliances, lawsuits, and serious incidents you need a robust corrective management system.  Audits, incident investigations, inspections, assessments and worker input all generate action items.  Larger companies may have several thousand to deal … Read More

Don’t Confuse Compliance with Safety

Don’t Confuse Compliance with Safety

The view of safety as little more than employee obedience to the rules may be old school but it remains foundational in the safety practice. Shortly after the Three Mile Island nuclear incident, E.L. Zebroski, a nuclear safety analyst, performed … Read More