safety improvement

Management Observations

Look, Listen and Learn: The Path to Effective Management Observations

For some, the term “observation,” as typically used in safety, has a negative connotation.  It is often associated with checklists and a search for “bad behaviors” in need of correction.  Clumsily conducted worker-focused observations/inspections can easily appear patronizing and leave … Read More

Corrective Actions

Are Your Corrective Actions Really Fixing Your Problems?

Many highly successful companies are actively looking for trouble and are pleased when they find it.  These companies know that you can’t improve if you don’t know what to improve.  They establish various work feedback loops, encourage their managers to … Read More